Extra support for Online Bill Pay

Online Bill Pay is a wonderful tool to help you simplify your financial life, organize your bills, save checks and stamps, and offer peace of mind by setting up a payment schedule to ensure they are paid on time. However, sometimes it takes a little extra effort to get the process started, find the solution to a problem, or get immediate answer to an urgent question, such as:

  • How do I see the status of a payment I made?
  • How can I stop payment on a Bill Pay item I set up?
  • How do I set up a Payee in Bill Pay?

Our friendly Customer Support Team is always willing to help!

  • Call Traditions Bank Customer Care at 717-747-2600 between the hours of 8 a.m.-5 p.m., Monday through Friday, with your Bill Pay questions.
  • For current Bill Pay customers, Bill Pay Customer Service is also available. Call toll-free 1-844-815-9570 between the hours of 7 a.m.-1 a.m., 7 days a week.
If you are unable to call, here are a few other options that may help:
  • While logged into Bill Pay, click on the “How To” ? icon in the Payment Center to learn how to do things like set up automatic payments or reminders.
  • While logged into Bill Pay, click on the “Help Center” tab to find further information on topics such as managing your accounts, troubleshooting, etc.
  • Personal Bill Pay Customers:

Personal Bill Pay FAQs 

Video Tutorial 

  • Business Bill Pay Customers:

Business Bill Pay FAQs 

Video Tutorial 

 

Online Banking

New to Online Banking? Enroll Now

You are about to leave the Traditions Bank website

The website you have selected is an external website located on another server. Traditions Bank has no responsibility for any external websites. It neither endorses the information, content, presentation, or accuracy, nor makes any warranty, express or implied, regarding an external site.